Introduction
Welcome to the UK representative website for Julie Dental Clinic in Istanbul (“we,” “our,” “us”). This page outlines both our Terms of Service and Privacy Policy. By using our website and services, you agree to comply with both our Terms of Service and Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
Privacy Policy
Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Demographic Information: Age, gender, and location.
- Health Information: Relevant medical history and current dental conditions for treatment purposes.
- Technical Data: IP address, browser type, and operating system.
How We Use Your Information
We use your personal information to:
- Provide and manage our dental services.
- Respond to your inquiries and provide customer support.
- Schedule and confirm appointments.
- Send promotional materials and updates about our services.
- Improve our website and services through data analysis.
Legal Basis for Processing
Our legal bases for processing your personal data include:
- Consent: When you have given explicit consent for a specific purpose.
- Contractual Necessity: When processing is necessary for the performance of a contract with you.
- Legal Obligation: When we are required to comply with a legal obligation.
- Legitimate Interests: For purposes such as improving our services, marketing, and administrative functions.
Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party companies that provide services on our behalf, such as appointment scheduling and email marketing.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These measures include encryption, access controls, and regular security audits.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure: Request the deletion of your personal data.
- Restrict Processing: Request limitations on how we use your data.
- Data Portability: Request a copy of your data in a structured, commonly used format.
- Object: Object to the processing of your data for direct marketing purposes.
To exercise these rights, please contact us at info@fixedabroad.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
Terms of Service
Fees and Charges
- Hollywood Smile Full Mouth Cancellation Fee
If you cancel your Hollywood Smile Full Mouth treatment after booking, a cancellation fee of GBP 399 will apply. This fee is non-negotiable and applies to cover the time and resources reserved for your treatment. - UK Service Charge
A GBP 500 UK service charge is applicable for all treatments booked through our UK representative. This service charge is due regardless of whether the treatment is cancelled. The service charge covers administrative and coordination costs, and is payable upon booking. - Initial Dental Consultation Fee
All treatments include an initial dental consultation, which costs GBP 100. This fee is non-refundable and must be paid whether or not you proceed with the treatment. If you have already received the consultation and later cancel your treatment, the consultation fee remains payable. - Additional Charges for Services in Istanbul
If you cancel your treatment while already in Istanbul, you are responsible for the costs of any services you have already used, including:
- Hotel accommodations provided as part of the treatment package.
- VIP transfer services provided for your convenience. These costs must be paid in full, and failure to settle these payments may result in further legal action or enforcement.
Refund Policy for Cancellations
Any refunds due as a result of cancellations will be processed within 5-10 working days after we receive the cancellation request. Please note that the cancellation fee, service charge, consultation fee, and any additional charges for services used (such as hotel and VIP transfer) are non-refundable.
Contact Us
If you have any questions or concerns about this Terms of Service or Privacy Policy, please contact us at:
SHINIMINI LTD – UK Representative
85 Great Portland St, First Floor, London, W1W 7LT
Email: info@fixedabroad.com
Phone: +44 7360 540560